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Dean L. Hubbard
Northwest Missouri State University


Dean L. Hubbard has been president of Northwest Missouri State University since 1984. Prior to coming to Northwest, he served as president of Union College, in Lincoln, Nebraska. Dr. Hubbard has earned degrees from Stanford University (PhD); Yonsei University, Seoul, Korea (Korean Language); and Andrews University, Berrien Springs, Michigan (BA and MA). Dr. Hubbard and his wife, Aleta, have three grown children.

Under Dr. Hubbard's leadership, Northwest has received national attention for its "Culture of Quality" plan to improve the quality of all aspects of the institution's operations, particularly undergraduate education. As a result, the University was the 1997 winner of the Missouri Quality Award, the 1996 first place winner of the NACUBO (National Association of College and University Business Officers) Higher Education Award, and the only university selected for a site visit as part of the 1995 Malcolm Baldrige National Quality Award Education Pilot Study. In 1987, Northwest was the first institution in the nation to install a comprehensive electronic campus which includes a computer workstation, dedicated television channels, and the ability to access the Internet-plus over 200 software and 200 instructional videos-from any residence hall room, faculty or administrative office. Dr. Hubbard serves on advisory panels for Gateway Computers and Northwest was designated in 1996 by the Missouri legislature as the state's center for the application of information technology to learning, the adaptation of quality management principles to education, and as a model for developing cooperative, resource sharing initiatives with other postsecondary institutions in Missouri. The University is a leader in applying mediated learning concepts to undergraduate education, the development of accelerated learning modules, and in developing Internet-based baccalaureate programs.

Dr. Hubbard is internationally recognized for his work in the field of total quality management (TQM), particularly in the service sector. He served from 1992-96 as a member of the Board of Examiners for the Malcolm Baldrige National Quality Award, serves on the board of the Excellence in Missouri Foundation, the Governor's Oversight Panel for Quality in Missouri Government, and chaired the Judge's Panel for the Missouri Quality Award. In 1998 he received the Missouri Governor's Quality Leadership Award. He chaired the AAHE Academic Quality Consortium and is a member of the TQ Leadership Steering Committee and the American Society for Quality Control. He regularly lectures and conducts workshops on the topic of quality improvement.

Dr. Hubbard was appointed in 1997 to the U.S. Department of Education's Advisory Council on Education Statistics. He also served as a member of the American Council on Education's Commission on Leadership Development; a Sloan Foundation computer simulation Advisory Panel; the K-16 Coalition for Missouri, and as a commissioner and member of the Appeals Board of the North Central Association of Colleges and Schools. He has evaluated 30 colleges and universities for accredita-tion on three continents. He served on the Missouri Governor's Advisory Council on Education (1994); the ACE Advisory Committee on Campus Trends (1989-95); the Committee on Literacy Skills for At-Risk Adults (chair, 1988-89); the Council on Public Higher Education (president, 1988-89); the National Summit on Mathematics Assessment (1991); the Missouri Governor's Advisory Council on Literacy (1987-89); and the American Association of State Colleges and Universities' committee on Excellence in Teaching and Learning; and as a mentor for the ACE Fellow's Program. Dr. Hubbard's international experience includes living in Seoul, Korea, (1966-1971) and developing and consulting to language programs in six countries. In addition to extensive work in Asia, he has consulted to educational institutions in Eastern and Western Europe and Central America. He serves on the board of the Alliance of Universities for Democracy.

In addition to 20 published articles, six book chapters, and numerous papers, Dr. Hubbard co-authored The Quest for Quality: The Challenge for Undergraduate Education in the 1990's (Jossey-Bass, 1990), The Electronic Campus (Prescott Publishing Co., 1992), Cost Containment and Continuous Quality Improvement in Higher Education (Prescott Publishing Co., 2000, edited Continuous Quality Improvement: Making the Transition to Education (Prescott Publishing Co., 1993), The Electronic Campus and Beyond, (Prescott Publishing Co., 2001), and wrote the introduction to Keeping the Promise: Improving the Quality of Undergraduate Education (American Association of State Colleges and Universities, 1991).

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