What the Research Says about Case Studies

Note: References mentioned here are also listed below by author.

Why Cases?

One of the principles of effective professional development, as listed in Glenn Kleiman's EDC white paper Meeting the Need for High Quality Teachers: e-Learning Solutions, is that it "builds upon investigations of practice through cases that involve specific problems of practice, questions, analysis, reflection, and substantial professional discourse." The use of case studies in teacher professional development has indeed been increasing steadily, as evidence has accumulated that they can be an effective tool in providing pedagogical and content instruction. As summarized by the Harvard Graduate School of Education's Katherine K. Merseth in her introduction to Windows on Teaching Math:

What are we talking about, specifically?

According to the University of San Francisco's Lanna Andrews, "In teacher education, a case is typically defined as a written, problem-based account of an on-the-job teaching dilemma (Shulman, 1992). Case-based instruction has been defined as an active-learning pedagogy designed for problem analysis and problem-solving, stressing a variety of viewpoints and potential outcomes (Cranston-Gingrass, Raines, Paul, Epanchin, & Roselli, 1996)."

Merseth was a little more descriptive in her 1996 article Cases, Case Methods, and the Professional Development of Educators:

One common definition suggests that a case is a descriptive research document, often presented in narrative form, that is based on a real-life situation or event. It attempts to convey a balanced, multidimensional representation of the context, participants, and reality of the situation. Cases are created explicitly for discussion and seek to include sufficient detail and information to elicit active analysis and interpretation by users with differing perspectives. This definition reaffirms three essential elements of cases: (a) they are real, (b) they rely on careful research and study, and (c) they foster the development of multiple perspectives by users.

In the Windows introduction, Merseth called these materials "teaching cases" and the teaching approach using these cases "the case method of instruction." She classifies the types of cases in her Cases article:

In teacher education, case purpose falls into three categories: (a) cases as exemplars; (b) cases as opportunities to practice analysis, the assimilation of differing perspectives, and contemplation of action; and (c) cases as stimulants to personal reflection (Merseth, 1996).

Why Online?

Although case-based professional development is usually, and effectively, conducted in face-to-face workshops, there are many reasons to elevate it to the Internet.

Challenges in an Online Environment:

The main challenge for facilitators in an online environment is knowing who is "out there" and how they are faring. This is evidenced in an article by Judith Zorfass, Arlene Remz, and Denise Ethier about their first online experience:

In a face-to-face workshop, an instructor relies on cues such as nods, puzzled looks, body language, or raised hands to assess if directions have been understood. In contrast, in an online environment, the facilitator has to substitute accuracy and appropriateness of delayed written messages for the immediacy of body language to know if everyone is on the right track.

Another, normally gregarious teacher, talked about suddenly "being shy" in front of his keyboard. The lack of physical presence is something that strikes most novice online facilitators and participants. However, with an open mind, experience, research into some of the bulk of literature about online facilitating, and training if at all possible, the online world will begin to develop its own cues.

Resources:

Contact us if you would like to receive assistance from EDC to help you plan your approach, evaluate the technology options, and develop capacity within your project to design and manage online professional development.