Innovations in End-of-Life Care
an international journal of leaders in end-of-life care
Featured Innovation
In this issue, we feature the work of three different clinician-researchers, all based at the Geriatric Research and Education Clinical Center (GRECC) at the Edith Nourse Rogers Veterans Administration Hospital in Bedford, Massachusetts. This setting is the home of the Dementia
Special Care Unit, a 100-bed inpatient unit, as well as an outpatient program, and an adult day care center for US veterans with dementia (the Veterans' Center). The Veterans Administration Health Care System, which is funded by the U.S. government and provides care for a large number of older patients, has taken advantage of the particular features of its centralized funding as well as its mandate to care for this aging population, to become a leader in dementia care. The first interview with Ladislav Volicer, MD, PhD, and Ann Hurley, RN, DNSc, describes their conceptually innovative research and its implications for practice. The second interview with Scott Trudeau, MA OTR/L
outlines the sensory stimulation program he designed, entitled Bright Eyes.
Please click on the title to go the selected interview. Click on the names of the innovators to access their biosketches.
Caring for Patients with Advanced Dementia:
Implications of Innovative Research for Practice
An interview with Ann Hurley RN, DNSc and Ladislav Volicer, MD, PhD
In this first interview, we hear from
Ladislav Volicer, MD, PhD, and Ann Hurley RN, DNSc,
clinician-researchers who have studied many specific elements of the
care of patients with advanced dementia. This physician-nurse team
has changed the way we think about dementia and how to provide
quality palliative care for this group of patients, who have not
been well served in this domain. Drs. Volicer and Hurley are leaders
in this field and have conducted conceptually innovative research
for more than ten years. While they are situated in a clinical
setting themselves, wide dissemination and implementation of their
findings into clinical practice has lagged; in this interview,
Volicer and Hurley explore the barriers to adoption of the
principles that have emerged from their research and clinical
experience. In addition, they talk about their current work,
including Dr. Volicer's new model for quality of life and Dr.
Hurley's insights about the importance of understanding the
patient's experience as an entry point to providing quality care.
They review the interdisciplinary process of meeting with families
to determine goals and levels of care for patients with advanced
dementia, which they initiated at the Dementia Special Care Unit
several years ago, and describe how the entire field of palliative
care for dementia has evolved in recent years.[Citation: Hurley A, Volicer V. Caring for Patients with Advanced Dementia - Implications of Innovative Research for Practice: An interview with Ann Hurley and Ladislav Volicer, by AL Romer, Innovations in End-of-Life Care, 1999;1(4), www.edc.org/lastacts]
An Evolving Research Agenda
You've both done a great deal of research
and creative work in the area of dementia care and, more
specifically, bringing palliative care to patients suffering from
dementia. Can you say something about how you see your research
focus evolving?
Ladislav Volicer: Well, you can see it
almost as three phases. The trajectory of our work seems to follow
our evolving understanding of what makes up quality of life for
patients with moderate to severe dementia. If you look at the model
of quality of life that Lisa Bloom-Charette and I describe in our
new book you'll see that we define quality of life as made up of
three main areas: medical symptoms, psychiatric symptoms, and the
domain of meaningful activities.1
New Definition of Quality of Life
Ladislav Volicer: Visually, we have a
graphic with three intersecting circles, each representing one of
these domains. The interfaces of each overlapping circle are also
important. We define the interaction of medical symptoms and
psychiatric symptoms as the domain of comfort; we define the interaction of psychiatric/
behavioral issues and meaningful activities as mood with the potential for depression; finally, our
definition of the interaction of meaningful activities and medical
symptoms involves the domain of mobility.
In our earliest research, we concentrated on
medical concerns first. That early research investigated the
treatment of infections, as well as eating difficulties and how to
manage them, and we wrote a number of papers that made it clear that
the most intrusive medical intervention might not always be
appropriate in terms of patients' best interests and comfort.2,3,4 Our second area of research
focus has been psychiatric problems and understanding the behavior
of patients with dementia. We are now pursuing this domain quite
actively. The overlapping area of comfort has also been a major
focus of ours from the beginning. Ann and other colleagues developed
an objective scale for measuring discomfort in noncommunicative
patients and evaluated it back in 1992.5 We are continuing to pursue medical issues, for
example, nutritional issues - determining optimal weight in
Alzheimer's patients. When these patients lose their ability to
ambulate, they lose muscle, and so their ideal body weight tables do
not apply. To keep patients at a weight recommended for otherwise
healthy adults would mean replacing the muscle with the fat, which
is not in the patient's best interest.
However, the emphasis of our work is
shifting from the medical to psychiatric and behavioral problems,
and from there to the issue of appropriate meaningful activities -
which is where we are going, and where we are still trying to
improve our practice here at the Dementia Special Care Unit.
Ann Hurley: What I'm working on right
now is a good example of the shift that Ladi is referring to. Dr.
Ellen Mahoney from Boston College and I are leading a team
investigating "resistiveness" to care. I find the
following analogy helpful: Pain management is to cancer as
behavioral symptom management - i.e., managing some of the
problematic behaviors - is to dementia. There are the various stages
of dementia, and there are some behavioral problems that become
intense during particular stages, but as the person gets more ill,
he or she no longer has the physical capacity to mount some of those
responses.
For instance, not being able to eat might
happen at a very late stage, whereas some of the other
"disruptive" problems might happen in the moderate stage
of dementia. And one of the foci of the program here, in addition to
providing palliative care, is providing good quality care that
includes managing the patient's aversive symptoms - just as managing
pain is very important to cancer patients.
Understanding the Patient's Perspective
Changes the Response to "Problematic Behavior"
Ann Hurley: One of the issues is that
patients don't always understand what's happening to them. For
instance, if I were to bathe a person who couldn't understand what I
was doing, and I just brought him or her into a tub room that's cold
and used a hydraulic lift to plunge that person into cold water,
that would be a very frightening situation. If we just invade a
person's territory, tear off his or her clothes, and march in with a
wet face cloth, then the person will want to protect him or herself,
and if I still persist, the person would want to ward me off and
then might end up hitting me. One of the things you want to do is to
avoid those situations you know are frightening. We have done
several studies where we analyzed videotapes of these caregiving
encounters. If you don't look at the whole scene on the videotape
you might think some of those problematic behaviors come out of the
blue, but there very often is a precipitant within the caregiving
encounter.
So (1) we have developed a scale to measure
resistance to care and, (2) we've looked at several interventions
during bathing to decrease resistiveness to care. My agenda this
summer is working with Ellen Mahoney, who's the project director for
this grant, to complete the analyses.
How do you measure resistiveness?
Ann Hurley: Resistiveness has several
components. It's got intensity, it's got frequency, it's got numbers
of resistive behaviors, and let's say, collectively, these
components add up to the severity of the resistiveness. If you can
intervene with any of those - if you can decrease the number of
resistive behaviors or how long they persist and how strong they are
- then you can make a difference in terms of resistiveness. Our
resistiveness-to-care scale is a 13-item form that gets rated in
terms of presence, duration, and intensity during the rating
period.6
Ladislav Volicer: I would like to add to
that. The goal is really to try to prevent resistiveness. That's
what the tapes are used for, to actually look at the antecedent
model and antecedent signs, and to find out how we can prevent the
escalation of uncooperative behavior into resistiveness.
Ann Hurley: One issue that many
professionals find distressing is almost a "blame-the-victim
phenomena." Many of the problematic behaviors that patients
suffering from dementia engage in are distressing to staff. It's
distressing when someone hits you, it's distressing to other
patients when they hear someone hollering, and it's distressing to
families and visitors, too. And so sometimes the incentive for
addressing these problems is to decrease the burden on caregivers.
My reaction is, "Let's step back! This person (the patient with
dementia) must be suffering so much internally if that's the
external symptomatology." So one of my major interests is to
focus on the person and that person's internal experience. If a
patient is acting in a way that's troublesome, get to the root of
the problem.
The point of view you've just described, is
it commonly believed - is that approach prevalent in the literature
and in clinical practice?
Ann Hurley: No, it's not as widely
practiced as it should be. A lot of the literature still points to
distressing behaviors, disruptive behaviors, and obstreperous
behaviors. Even the labeling of some of the instruments that are
used to assess those behaviors have a blame-the-victim cast to them.
For example, one tool has the acronym COBRA (the Caretaker
Obstreperous Behavior Rating Assessment).7 The cobra is a snake. To label a tool for measuring
behavior by the name of COBRA is distasteful to me.
Ladislav Volicer: This connects to Ann's
approach to the issue of the resistiveness, and why Ann is so
interested in trying to change the mindset of people who call
Alzheimer patients "aggressive" or "assaultive."
If you really look at it, they are not assaultive or aggressive when
you leave them alone. They just get upset if somebody is touching
them - somebody is trying to do something with them and they don't
understand what's going on. It's distressing to patients. So it's
not really that they are themselves assaultive or aggressive, it's
really just because of the confusion. That's why we call it
"resistiveness", and try to get away from this assaultive,
aggressive, obstreperous behavior-type of terminology.
Ann Hurley: I'd like to get away from
blaming the victim, to try to understand how painful, how
uncomfortable, how distressing and disturbing someone must feel
internally if they're acting that way. And Ladi elaborated on
resistiveness to care, that we look at it within the behavioral
model of ABC - Antecedent, Behavior, Consequences. Now when we are
trying to understand resistive behavior, we look for the
antecedents. For instance, when Ladi was doing a nursing home
consultation, he was consulted about a patient who really acted out
during bathing. Well, it turned out that the person had metastatic
cancer with pathological bone fractures, for which she was not
receiving proper analgesia!
So you really have to attend to the personal
experience and the medical symptoms, the meaning that the person
might be making of this, as you said, moving into his or her
territory, touching him or her.
Ann Hurley: There's another cluster of
behaviors that draw less attention and are related to apathetic
behavior - persons who are apathetic, withdraw into themselves,
don't interact with the environment, and are not troublesome. These
people don't get the attention that they need, which you can
understand. If there are few staff and one patient is hollering and
another is withdrawn, who's going to get the attention? Not the poor
persons sitting all by themselves, doing nothing. It's up to us to
be proactive, to provide meaningful activities and joy and pleasure
for those persons that don't demand it of us.
A Cultural Shift in Approach to
Care
Let's step back and look beyond your work to
the larger culture of care. What's changed over the past ten
years or so? Has there been a shift?
Ladislav Volicer: There is certainly a
shift away from providing aggressive interventions for Alzheimer's
patients; for instance, the use of tube feeding for patients with
advanced dementia has decreased very, very markedly in the past
years. And it's also recognized that it's not always appropriate to
transfer patients from nursing homes to an acute care setting for
treatment of infection and so on. There are a lot of people who are
trying to treat these infections in the nursing home to avoid the
transfer.
Can you say a little bit about why it's so
important not to transfer patients with dementia to acute care
settings?
Ladislav Volicer: The acute care setting
is not very good for patients with dementia. The staff there don't
know how to handle these patients. It's not a safe setting; they
usually have to be restrained in bed because they would remove their
IVs. They would wander around and might be unsafe in that
environment, so it's a very distressing experience for them. Very
often they develop pressure sores; they develop contractures; their
nutritional status gets worse because, again, the acute-care staff
doesn't know how to feed them and might not have time to feed them
appropriately; and so on. So as much as that can be avoided, it's
certainly in the best interest of the patient not to be moved. There
is actually a study that indicates that acute survival is the same
in hospital and nursing home, and long-term survival is actually
better in patients who are treated in a nursing home than those who
are transferred to a hospital.8
Ann Hurley: Beyond the potential
iatrogenesis, is also the notion of the long-term care staff knowing
the patient. They know patients' nuances, they know what they like,
they know what they dislike, and sometimes they "know" the
patients' immediate needs better than their loved ones do, which is
very sad for the wives who see this phenomenon between a veteran and
the staff. The staff spends more hours with the veteran than the
spouse does, and some of the veterans respond better to the staff
than they do to the spouse. Patients start to forget who they are
and who their loved ones are. Yet these same patients become
quasi-secure in this long-term care environment where they know the
staff and the routines are familiar. To move a patient with dementia
away from this familiar environment to someplace that's new is a
problem.
Nurses' Role in Advance Care
Planning
Ann Hurley: One of the projects that we
had done shortly after I came on board is looking at the role of the
nurse in what we then called advance care planning, or advance proxy
planning. These are discussions that go on in the absence of written
advance-care planning documents, or if existing documents need more
elaboration for patients with severe dementia who are near the end
of their lives.
Tell us about that.
Ann Hurley: The team develops a plan and
elicits preferences from the family about what the family wants to
have done in terms of providing comfort care or palliative care, as
the disease marches on and predictable complications occur. The
family in concert with the caregiving team makes these decisions on
behalf of the veteran. This project was one of the first efforts to
bring hospice/ palliative care services to patients with advanced
dementia.9,10
The process of opening a discussion with
family members about the treatment of disease symptoms in patients
suffering from an advanced stage of dementia came out of our belief
that we should be changing the paradigm of care at this point from high-tech to high-touch care.11
Aggressive medical interventions at this stage may or may not
extend a patient's life and often cause discomfort as well as
increasing the likelihood of iatrogenic complications. Given our
understanding of the clinical and ethical issues for these patients'
care, we were striving to create a system that made patient comfort
the highest priority and attended to patient and family values.
Within this model of care, five levels of
care were developed. Level One involves patients receiving
aggressive diagnostic work-ups, treatment of co-existing medical
conditions, and transfer to acute care units if necessary. This
level includes using CPR (cardio-pulmonary resuscitation) in the
event of cardiac arrest and tube feeding if normal food intake is
not possible. Each subsequent level involves implementing less
aggressive/intrusive care. Patients in Level Two are assigned DNR
status (a Do Not Resuscitate order), but otherwise receive the same
care as Level One. Level Three involves DNR and no acute care unit
transfer for medical management of intercurrent life threatening
illness. Level Four involves all the previous restrictions, and no
work-up or antibiotic treatment for life-threatening
infections. Antipyretics and analgesics are used for patient
comfort. These have been shown to be equally effective and less
invasive for patients. Level Five includes supportive care as
defined by the fourth level, but eliminates tube feeding by
nasogastric tube or gastrostomy when normal food intake is not
possible. Each level of care is not only defined by what medical
interventions are not applied, but by
intensive care nursing interventions that
are applied. For example, nurses offer many comfort measures to
manage fever symptoms for patients.
This process of negotiating care levels
begins with the team of nurses who provide the care that the veteran
receives 24 hours a day, seven days a week, getting together with
the unit physician to come to consensus on what they would recommend
as for the level of care to the family member at the family
conference. The providers have all this knowledge, and we believe
that it would be stressful and even irresponsible to say to the
family member, "Here's a blank piece of paper, we're not going
to give you our recommendations at all, this is what you can
do." Instead, the nurses get together with the ward physician,
talk about the status of the person, and come up with a
recommendation they believe is in the patient's best interest. It's
a recommendation for the family to consider, not necessarily
accept.
The family conference is an essential part
of this process. The family member(s), with the assistance of the
physician, the nurse, the social worker, the chaplain, and whomever
the family wants to bring, really grapples with the problems that
are facing their loved one now. What does the immediate future look
like? What decisions does the surrogate decision maker need to make
in advance about the care that the veteran should receive?
When the program first began, there wasn't
as much agreement between the nurse's recommendations and what the
family ultimately decided as there is now. This is something that
Ladi and I have talked about. My perspective is that the nurse
cannot help but consider the patient in the whole-family context.
Now Ladi will keep bringing the staff back to say, "What do you
think is best for the veteran?" The team makes a recommendation
in terms of the whole family, but the family member bears
responsibility for making this decision, which can be very difficult
to do.
Understanding Implications of Treatment
Choices
Ann Hurley: In fact, we have observed
that families sometimes believe that aggressive treatments have more
power than they really do, i.e., a greater likelihood of
"success" in overcoming the natural course of the disease
than they really do. Ellen Robinson, RN, PhD, did her dissertation
on the experience of the family member who makes an advance
directive and advance care plan, and then actually lives through the
implementation of that plan. Ellen interviewed some of the wives,
and one of the stories she told me was particularly poignant, about
a veteran's wife talking about DNR. This particular veteran did not
need to be resuscitated because he didn't have an event where his
heart stopped or his breathing stopped. But as she considered this
decision in the abstract, she would say, "I put it on, and I
took it off, and I put it on, then I took it off." This
struggle to make what seemed to be a life and death decision was
occurring in the absence of an understanding of the very low
likelihood of CPR being effective in an unwitnessed arrest in a
demented person who is severely enough demented to require long-term
care. So she was agonizing about a theoretical possibility, i.e.,
the possibility of bringing him back to life, which really wasn't
grounded in reality. That's what I mean when I say that people often
invest choices regarding treatment with more power than studies of
the consequences of those interventions show to be true.
One more thing I'd like to emphasize is that
this is a process, and that some people worship at the shrine of the
legally executed advance directive. And you've done that so you can
wipe your hands and go away, and you don't have to bother to talk
with the family again. But this is an ongoing process. Communication
and trust-building are so important throughout.
Current Research
Ladi, what are you working on right
now?
Ladislav Volicer: We are finishing a
study where we surveyed family members of recently deceased patients
with Alzheimer's disease about their caregiving experiences. The
purpose of this study was to develop recommendations for policy
changes which would remove some of the barriers interfering with
appropriate end-of-life care for patients suffering from
Alzheimer's. Some of the barriers which we identified were lack of
support for home care and day care and of course, the requirement
for a six-month survival prognosis to be eligible for hospice.
Can you talk a bit more about your new model
for defining quality of life for patients with advanced dementia and
how that translates into changes in practice?
Ladislav Volicer: I already mentioned it
a little bit, in the three circle model, that what's important are
the medical issues, psychiatric issues and behavior, and meaningful
activity. And only when patient needs in all of these domains are
met can we talk about providing high quality of life for the
patients.
The Importance of Mobility
Ladislav Volicer: The interface between
meaningful activities and medical issues is mobility, which is very important because movement,
specifically walking, provides an outlet for physical energy.
Walking provides some meaningful activity for people with dementia.
Just walking around is very useful. It helps them do something that
they like. So it's very important to try to preserve mobility as
long as possible and it's important for long-term care institutions
to create safe spaces for patients to walk in without getting lost.
At the same time, lack of mobility has
medical consequences. When patients are unable to ambulate any more,
they have higher incidence of pneumonia, urinary tract infections,
and of course pressure sores. Then the interaction between the
medical and psychiatric issues leads to questions of comfort, which
we already discussed. That's very important, and it points to the
importance of trying to provide appropriate medical care rather than
inappropriate, aggressive medical care. Overly aggressive medical
care for patients in late stages of dementia just increases the
discomfort of the patient without any benefit to the patient.
Because as we showed, in advanced dementia, antibiotic treatment,
which usually requires aggressive interventions as well, is not
really beneficial.
And antibiotics don't increase
comfort?
Ladislav Volicer: The use of antibiotics
doesn't increase comfort. We found, using the scale that Ann
designed, that you can keep patients as comfortable by using
antipyretics and analgesics as if you gave them antibiotics. So the
third interface is between the meaningful activities and the
psychiatric symptoms, and that is the issue of mood - with possible
depression, which is very common in patients with Alzheimer's. Yet,
depression is often underdiagnosed and undertreated because
psychiatrists sometimes look for more verbal expression and more
verbal symptoms, which the patients with dementia are unable to
provide because of their speech difficulty. So you really have to
look more at non-verbal symptoms of depression - facial expression,
mood, food intake, sleep, and things like that. Often, the
anti-depressant treatment improves behavioral symptoms very much,
allowing the patient to participate in activities and therefore
improve his or her quality of life.
Are many of the patients on your inpatient
unit on anti-depressants combined with structured activities to
treat depression?
Ladislav Volicer: Probably half of our
patients are on anti-depressants.
Ann Hurley: I'll just comment on one
more thing on mobility. Ellen Robinson, RN, PhD, who did the
interviewing of the wives relative to living through their
decisions, found that one of the concepts that came through loud and
clear was the meaning of loss of mobility to the wives. As the
disease progresses and the patient gets worse - when it ratchets
down to that someone can't walk - that's just a milestone for them.
So what we can do to use assistive devices to maintain mobility,
such as the "merrywalker" is very important. The
"merrywalker" is a device similar to the walkers children
sometimes use before they can walk independently. The patient can
lean on the frame for balance, get mobility assistance from the
wheels, and sit back on a sling if tired without risk of falling and
hurting him or herself.
Are devices like the "merrywalker"
commonly available in less-privileged
long-term care settings than the GRECC?
Ladislav Volicer: Yes. There are several
models, actually, of these care devices. Some of them are better
than others. Some of them are awfully big and made out of plastic
tubes and so on. But it depends on the setting. If you have a lot of
space, probably it doesn't make that much difference. But they are
available, although not everyone uses them.
Barriers to Implementation
You've described your treatment philosophy
that is supported by scientific data, yet this approach is not
generally adopted in most nursing homes. Why is it so hard to
implement these understandings? What are the barriers to
implementation?
Ann Hurley: I wish I knew. That's a
study on its own. I have a nurse colleague, Cornelia Beck, who once
said, "Much as I love to do research, a part of me thinks you
should call a moratorium on doing new research until we get people
to use what we already know." I don't have the answer, but we
do have to promote research-utilization to promote evidence-based
care.
Ladislav Volicer: One of the barriers to
implementation is existing policies. Some current policies are
inappropriate or actually misguided, for instance, the issue of
hospice and the requirement of a prognosis of less than six-month
survival. The prognosis for six-month survival is very, very
difficult to determine in patients with Alzheimer's because it's
very difficult to predict how long they will live. It's such an
unpredictable disease - even patients in very, very late stages of
dementia sometimes live for years because they don't develop an
infection, which is the most common cause of death in this
condition. So the requirement of six month's prognosis eliminates or
excludes a lot of patients who would be very appropriate for a
palliative approach to care.
Education is clearly a problem, especially
in nursing homes, where the staff turnover is so rapid. According to
our experience, it takes up to a year for people who are relatively
new to this kind of setting to learn to deal with this patient
population and to become fully functional and fully aware. So if you
have 100 percent turnover rate of nursing assistants in nursing
homes, it's very difficult to have staff who really know how to deal
with individuals suffering from dementia. This lack of staff
continuity leads to low-quality care.
Lack of advance care planning among this
population is another problem. Patients and families don't plan
ahead of time. That's one of the biggest issues, too. That's what we
are trying to push, this proxy planning, which Ann described and the
involvement of the nursing staff such that you make the decision
ahead of time; ahead of a crisis situation; in terms of the
treatment limitations; in terms of the resuscitation, transfer to
acute care setting, use of antibiotics; and things like that.
Are there lessons or take-home messages for
other institutions for long-term care settings and hospitals that
are especially important? Ladi, you mentioned one - the whole issue
of limiting transfers to acute-care settings. When would it be
responsible to transfer a patient with dementia to a hospital?
Ladislav Volicer: It certainly would be
important for an issue of comfort. For instance, if someone breaks a
hip and that hip can be repaired - if it was someone who was still
walking. Fixing the hip certainly would require transfer to a
hospital.
What other kinds of policies would you like
to see in long-term care settings that have many patients with
dementia, in terms of improving practice?
Ladislav Volicer: Eliminating tube
feeding, and just continuing feeding by natural means, by changing
diet and using correct nursing strategies.
Ann Hurley: When we talk at other VA's
and in the community, people say, "Well, all right, you can
feed by natural means, but you must have an army of people in your
GRECC unit!" And, surprise, surprise, we are staffed with fewer
people than there are in the community in terms of the ratio of
providers to veterans. Seeing is believing, so we invited people to
come on up to the GRECC and see what staff here do even with limited
numbers of people. Nursing staff alter the consistency of the food
and use strategies to get around eating difficulties. Persons with
Alzheimer's disease can do a number of things to refuse food, and so
it all depends on what they're doing to refuse food. Are they
pouching it, i.e., keeping the food in their cheeks? Do they kiss
the spoon? We developed a videotape so
that people could see our approaches to dealing with these
challenges without having to come to Bedford. You need to provide
instruction if you want others to implement the findings of your
research or to try something new, like using natural feeding
techniques instead of tube feeding.
Ladislav Volicer: I'm not sure I agree
with Ann about the staffing ratios, actually. But I think the
staffing is about similar. I wouldn't say that our staffing is worse
than what's on the outside.
But it certainly sounds like you have lower
staff turnover and that the staff here have learned these somewhat
complex routines for how to deal with people refusing food so that
patients can continue to be fed naturally.
Ladislav Volicer: That's the most
important - the staff education and also staff supervision. I think
it's important to provide supervision with RNs and LPNs over the
nursing assistants. Unless you have that supervision, and very
careful supervision, there is no way to know if good care is
actually provided.
Ann Hurley: When the Alzheimer's
Association revised the pamphlet "Key Elements of Dementia
Care," we were asked to do the chapter on staffing, and we
wouldn't commit to a number. Everyone wants the ideal staff-patient
ratio - the number, the number! - so they can show a piece of paper
to somebody.
Why wouldn't you commit to a number? Sounds
like you have an interesting idea behind that.
Ann Hurley: Because things are so
variable that one nursing assistant doesn't equal another nursing
assistant. For instance, there are some nursing assistants at the
Bedford VA who are superb, superb, superb, superb. They have been on
the units for years and years and years, just love the patients, and
it shows. Whereas, in some community nursing homes, the staff might
be a poorly paid minimum-wage earner, a mother with a delinquent
payer of child support who is trying to keep body and soul together
and doesn't have the training or the understanding, and had
to take the job because there was no other job available. It's hard
to get people for some of those positions. Five unmotivated or
overwhelmed-by-life nursing assistants don't equal one superb
nursing assistant.
Any parting
thoughts?
Ladislav Volicer: Especially when we
talk about end-of-life care, it is important to remember that even
patients with very advanced dementia are still aware of the
environment and still require comfort measures. These people still
require stimulation, meaningful activity, or meaningful
environmental stimulation. There are some people who claim that
patients with advanced dementia get into a persistent vegetative
state, but I strongly disagree with that.12 I think that it's crucial to recognize that people
with very advanced dementia are still sentient human beings who are
aware of the environment and still require comfort measures and
stimulation.
References
1. Volicer L , & Bloom-Charette L, eds. Enhancing the
Quality of Life in Advanced Dementia. Philadelphia: Taylor & Francis. 1999.
[Return to Featured Innovation]
2. Volicer L, Seltzer B, Rheaume Y, Karner J, Glennon M, Riley
ME, Crino P. Eating difficulties in patients with probable dementia
of the Alzheimer type. Journal of Geriatric Psychiatry and
Neurology.
1989;2(4):188-195.[Return to Featured Innovation]
3. Hurley AC, Volicer B, Mahoney MA, Volicer L. Palliative fever
management in Alzheimer patients: Quality plus fiscal
responsibility. Advance Nursing Science.
1993;16(1):21-32.[Return to Featured Innovation]
4. Fabiszewski KJ, Volicer B, Volicer L. Effect of antibiotic
treatment on outcome of fevers in institutionalized Alzheimer
patients. Journal of the American Medical Association.
1990;263:3168-3172.[Return to Featured Innovation]
5. Hurley A, Volicer BJ, Hanrahan PA, Houde S, Volicer L.
Assessment of discomfort in advanced Alzheimer patients. Research
in Nursing and Health. 1992;15:369-377.[Return to Featured Innovation]
6. Mahoney EK, Hurley AC, Volicer L, Bell M, Gianotis P, Harsdhorn
M, Lane P, Lesperance R, MacDonald S, Novakoff L, Rheaume Y, Timms
R, Warden V. Development and testing of the resistiveness to care
scale. Research in Nursing and Health. 1999;22:27-38.[Return to Featured Innovation]
7. Drachman DA, Swearer JM, O'Donnell BF, Mitchell AL, Maloon A.
The caretaker obstreperous-behavior rating assessment (COBRA) scale.
Journal of the American Geriatrics Society.
1992;40:463-470.[Return to Featured Innovation]
8. Fried VA, Gillick MR, Lipsitz LA. Short-term functional
outcomes of long-term care residents with pneumonia treated with and
without hospital transfer. Journal of the American Geriatrics
Society.
1997;45:302-306.[Return to Featured Innovation]
9. Volicer L, Rheaume Y, Brown J, Fabiszewski K, Brady R. Hospice
approach to the treatment of patients with advanced dementia of the
Alzheimer type. Journal of the American Medical Association.
1986;256:2210-2213.[Return to Featured Innovation]
10. Hurley A, Bottino R, Volicer L. Nursing role in advance proxy
planning for Alzheimer patients. Caring. August
1994;72-76.[Return to Featured Innovation]
11. Hurley AC, Mahoney MA, Volicer L. Comfort care in end-stage
dementia: What to do after deciding to do no more. In:
Controversies in Ethics in Long-Term Care. Olson E, Cichen ER
and Libow LS, eds. New York: Springer Publishing Co. 1995,
pp 72-86.[Return to Featured Innovation]
12. Volicer L, Berman SA, Cipolloni PB, Mandell A. Persistent
vegetative state in Alzheimer disease: Does it exist? Archives of
Neurology.1997;54:1382-1384.[Return to Featured Innovation]
[Go on to second Featured Innovation: Interview with Scott Trudeau]
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